FAQ's
There are several secure
payment options to choose from at our Checkout.
You can checkout via
using our secure payment gateway RazorPay where you can use your international
credit or debit cards.
You may alternately also
use PayPal at check out to securely complete your transaction as a guest or a
returning PayPal member.
We currently do not offer
Apple Pay on our website due to international monetary regulations.
We currently offer two modes of shipping internationally.
Standard Shipping – Standard Shipping is charged at a very
nominal price starting at USD
9.99 only and takes a standard delivery time of 6 to 12 working days.
The goods are securely shipped via International Speed post and delivered
directly to you.
Express Shipping – We also offer an express shipping option
that uses FED EX / DHL / ARAMEX to deliver your order to you in 4-6 Business
days.
The cost for this option is calculated at the time of check out based on
your location and
products being ordered.
How do I track my order once it is confirmed ?
Once we receive your order, you will receive a confirmation email and whats
app message from us confirming the same.
Most orders ship out within 48-72 hours from our warehouses and you would
get a shipping confirmation email with the tracking details of your order.
Incase you require any further information on your order during its transit, you can always chat with our customer on WhatsApp or reach us on customercare@babyjalebi.com, wecare@babyjalebi.com
The shipping charges on our website and at the time of check out are final –
you would not be asked to ever pay additional shipping charges.
However, since we ship globally, in some rare cases, certain countries may
have additional duty charges based on your countries local laws and customs
regulations. This is a customs / government charge that you would need to pay
directly to your country’s customs department and not a charge that we levy.
All our products are beautifully packed in their own individual signature boxes.
If you have ordered multiple products, each product will ship separately in its own packaging.
This sometimes causes the complete products of the order to arrive with in a day or two of each other.
Rest assured, your complete order will be with you soon.
We do not offer exchanges or returns on our products due to them being shipped globally.
However, in the rare occasion that you are dissatisfied with you purchase due to product defect or order related issue, please do reach out to our
customer care channels and we would be more than happy to offer you an immediate and appropriate solution either via refund or replacement.
Baby Jalebi is well known and much loved, family owned Baby
Products Brand, based out of India. We have been in the business of designing & manufacturing high end , superior quality, luxury baby products for close to a decade.
In India, our products can
be found on Various high end marketplace websites as well as our own.
We also sell our products
internationally via our global website – www.babyjalebiglobal.com
We specialize in one of a
kind, special embroidered Organic Baby bedding, Vegan Leather and Quilted
designer diaper bags. Our products are made with the thought to enhance ,
enrich and elevate that first very special year for you and Baby.
You can further explore our collections , design philosophy and ethos on our
instagram page -www.insagram.com/babyjalebi
We are always happy to hear from our customers.
Please feel free to reach out to us on our customer care WhatsApp
or on our support emails, wecare@babyjalebi.com,
customercare@babyjalebi.com
